If you have questions about how our coaching works, or you just want to see if this approach is right for you, there are a few ways to get in touch.
Email: [email protected]
WhatsApp: (Message Only): +44 7445 000608
Telephone: 0808 501 4123 (AI Voice Assistant)
Media & Press: [email protected]
Office Hours: 8am-5pm Monday-Friday, (Excl. Bank Holidays)
Face-to-face Appointments:
Most support is delivered online, allowing members to access their programme from home. Pre-booked face-to-face appointments are also available across Warwickshire and the West Midlands.
Prefer to keep it simple? Fill out the form below and a member of the team will get back to you within 24 hours.
To ensure we can give our full, undivided attention to every conversation, all our calls are pre-arranged.
Whether it’s a quick check-in or a deep-dive discovery call, we work by appointment only. This means when we’re on the phone with you, you have our 100% attention.

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The questions people usually ask before they reach out, with straight answers.
No. Lots of people start by reading, and that's fine.
When you're ready, send us a message, a WhatsApp or an email to [email protected], and a member of the team will get back to you within one working day. Our office hours are 8am to 5pm, Monday to Friday.
Want an answer any time, day or night? Victor, our AI assistant, will take your call 24 hours a day on 0808 501 4123. And if you're not ready for any of that, our free mini-course explains The Sinclair Method privately, at your own pace.
No. It's a free, 30-minute, one-to-one call to help you decide whether Rethink Drink is right for you.
We'll look at where you are now, answer your questions about how the medicine and the coaching work together, and talk through which level of support fits your life. It isn't a medical assessment. If you go ahead, that part happens privately, with a prescriber.
Yes. Our coaching team includes people who have been exactly where you are, and you choose which coach you speak to when you book your discovery call.
Matt Brindley, our co-founder, spent over 15 years stuck in the same loop before The Sinclair Method gave him his choice back. Steve Roe and Stefani Busatta changed their own relationship with alcohol before they ever coached anyone else. They know the rules that bend, the promises at 3am, and what it feels like when the noise finally starts to quieten.
No, you don't need a GP referral to start with us. If you sign up, you'll complete a medical questionnaire and then have a private consultation with a prescriber who understands The Sinclair Method. They decide whether the medicine is suitable for you.
Our prices are on our pricing page, up front, because we'd rather you see them now than hear them for the first time on a call. The mini-course is free, and so is the discovery call.
Yes. What you share with our coaches is confidential and separate from your GP medical records.
The medical side is handled by the prescribing clinician, under the same confidentiality rules as any medical consultation. If they ever felt it was right to contact your GP, they would talk to you and ask for your consent first. The only exceptions are the rare ones that apply to every healthcare professional: where the law requires it, or where there's a serious and immediate risk of harm.
Still got a question? Ask it. There's no such thing as a daft one here.
To ensure you get the priority support included in your programme, please use the direct channels below.
WhatsApp Support:
Use your dedicated WhatsApp number for the fastest response from our team.
1-to-1 Coaching:
If you are working directly with a coach, please contact them directly.
Email Support:
Reach the team at [email protected].
The Community Hub:
Have a question for those who’ve walked the path before you?
Post in the private community to get insights and shared experiences from other members.
Got questions about Rethink Drink or The Sinclair Method,
but you’re not ready to speak to someone yet? Start here...
Click the telephone icon below to start your call with Victor, our virtual assistant.
If you aren’t ready for a call yet, come and see what we’re up to.
We share updates, go 'Live' for questions, share stories from the community,
and a look at what life actually looks like when alcohol is no longer in the driver's seat.
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